The Essential Role of Interpersonal Communication in Medical Education

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Rika Lisiswanti
Dewi Rusnita

Abstract

Interpersonal communication is a critical component of medical education, especially among educators. It plays a pivotal role in shaping the doctor-patient relationship and improving patient satisfaction. As academic supervisors, educators are required to exhibit strong communication skills to effectively engage with students and act as instructors in communication within medical education institutions. Interpersonal communication is vital for guiding students throughout their academic journeys, whether in the capacity of facilitators or mentors. Essential skills in this area include questioning, providing reinforcement, explaining, listening, building rapport, employing humour, and utilising other nonverbal techniques. Educators in medical education are expected to excel in these interpersonal communication skills to foster students’ personal and professional development as physicians. In addition, they must be proficient in teaching these skills to their students, particularly in the context of patient history. Therefore, interpersonal communication is a fundamental component of both undergraduate and postgraduate medical curricula.

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